You can run the tool without gathering logs, and no information about your computer will be collected. The repair tool’s log-gathering feature collects basic information about your computer’s hardware. Logs help us tell the difference between lag caused by a melting video card or an irascible ISP. We track millions of LoL games played every day gathering champion stats, matchups, builds & summoner rankings, as well as champion stats, popularity, winrate, teams rankings, best items and spells. zip folder created by the tool (if you're on a Mac, you can learn how to grab your logs here)Īrmed with your logs, a support agent can unsnarl tech issues too complex for the HRT to handle (for now). Solutions you tried with the Hextech Repair Tool.Brief description of the problem you're running into.

Then send us a ticket with this information: And if you’re still seeing issues after deploying this pint-sized problem-solver, it can auto magically gather your system information and LoL logs into a. Putting the HRT on your computer is the best first step to resolving technical problems. Restores the health of nearby turrets (not guaranteed).Patch up your PC or mollify your Mac with simple fixes to some of League’s most pervasive tech issues. The Hextech Repair Tool represents the latest in Player Support’s techmaturgical advances. If you're on Windows, make sure to right-click and Run as administrator once you’ve downloaded and installed the tool.

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